How to Get the New Hell Gate Hat: An FAQ for Subscribers

Because we hear you wanted hats.

How to Get the New Hell Gate Hat: An FAQ for Subscribers

Hi there! 

We launched a cool new sale today featuring our brand new union-made hats. These hats are only sent out to our Believer-level subscribers, who receive one piece of Hell Gate swag each year.

Look at this hat!

(John Taggart / Hell Gate)

Want one of our cool new hats? Read on to find out how you can snag one.

First and foremost, thank you so much for supporting Hell Gate. We couldn't do this without you! OK, onward.

Can I get a hat? 

Yes, absolutely—if you upgrade and become a Believer-level subscriber to Hell Gate. 

Let me just buy a hat. 

For better or for worse, we're in the subscription business, not the hat sales business. 

I see you're having a sale right now. Do I get to take advantage of that? 

Unfortunately, that's just for new subscribers. 

OK, understood! I still want the hat. How do I upgrade my subscription? 

First, make sure you're logged into our site, then click here. Then next to your subscription level, hit "change" and upgrade to a Believer! (We recommend the annual subscription, which saves you 17 percent over a monthly subscription.)

So what happens to my existing subscription when I upgrade? How much will it cost me to upgrade? 

You'll be refunded for whatever time is left on your existing subscription. As for your Believer subscription, you're billed at the new rate for the remaining time on your original subscription. Your new subscription will renew at the same time your original subscription would have.

I'm just trying to get a hat here. 

Let us explain in greater and more excruciating detail. For example, if you subscribed as an annual Supporter six months ago and paid us $100, here's what happens when you upgrade: You'll get the remaining $50 on your subscription refunded, and you'll only pay for six months of a Believer subscription (i.e., $100, half of the $200 annual rate). 

Why did you make me do math? I just wanted haaaaaaat. Believe us, we don't like doing math either. 

OK, so you're basically telling me that it makes financial sense for me to upgrade…and I get a hat? 

Yes! And other cool things only Believers get, like exclusive invites to our quarterly events and twice-a-year virtual hangs with Hell Gate editors, where we give you a look behind the scenes.

I will do that!

Great to do business with you!

Oh, while you're here, can you bring passwords back to log into the site? 

This conversation is over!!!!!!!

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